We set up your benefits system correctly from day one. That means clean data, proper workflows, and a structure that prevents errors before they happen.

What this includes:

• System configuration tailored to your company

• Eligibility rules and workflow mapping

• New hire and termination automation

• Life event setup and logic

• Permissions and HR admin settings

Accurate data flow keeps your benefits running smoothly. We help monitor and support carrier feeds so your enrollments and changes are transmitted correctly.

What this includes:

• EDI setup and coordination

• Carrier file troubleshooting

• Monitoring for errors or mismatches

• Support during plan or carrier changes

• Guidance for manual backup processes when needed

Platforms evolve and so do your needs. We make sure your system stays up to date and error free.

What this includes:

• Regular audits to catch data discrepancies

• Cleanup of outdated records

• Process updates during policy or carrier changes

• Testing before new plan years

• Continuous improvement recommendations

Plan years shift annually. Your system needs to shift with them. We help make sure your system is ready before enrollment begins.

What this includes:

• System updates for new rates and plans

• Testing and validation

• Archiving old plan year settings

• Employee guidance and communication support

When something breaks or doesn’t make sense, we step in.

We help resolve:

• Enrollment errors

• Incorrect deductions

• Missing carrier data

• System glitches or configuration mistakes

• Workflow or eligibility issues

A poorly configured benefits system leads to:

• Incorrect payroll deductions

• Employee frustration

• Carrier billing errors

• Missed enrollments

• Compliance risks

• Hours wasted on manual fixes

TEB ensures your platform is accurate, reliable, and aligned with your processes so HR can focus on people instead of repairs.